Julie Howerter
2 weeks agoStaff Carpet was very easy to work with and provide assistance in picking out the best flooring and backsplash for my kitchen remodel.
Genevieve Neal
2 weeks agoIt's always a pleasure to work with a family-run business and Staff Carpet is no exception. They helped me to source exactly the white oak flooring I was looking for, and from placing my order to delivery, everything was as easy as possible! I would definitely do business with Staff again.
Divinia Metzger
2 weeks agoMy experience was very good from start to finish. I had good service From Zach, from picking out carpet and changing my decision on what I really needed In the way of carpeting for three rooms. I needed pet friendly and I found it at a price color that I could live with. Jason was the person that measured the three rooms and he was very personable and accurate. On the day of insulation I believe four guys were here and they moved furniture of course I had my clutter out of the way already. I believe that only took less than 4 hours to have all three rooms done and furniture large items put back in place. Thank you staff carpet for hiring very dependable reliable and personable staff. My choices were many and the price was good. Dee, Hickey -Metzger
Amber Krager
2 weeks agoPeggy Watts
2 weeks agoI got new LVP flooring for LR,DR, and hallway. There was a promotion for complimentary carpet removal and moving the furniture. So it was a great deal! Flooring looks great! Installation went flawlessly;Sean did a great job and kept things cleaned up!
Donna Sommers
2 weeks agoSemi Semiz
4 weeks agoWe had a very good customer experience with zach. He explained everything in detail and took his time with showing us our options. The installation was done beautifully and I love my new carpet!
Bill Moore
4 weeks agoKim made it easy for us, and Tim, the installer, and his crew were professional and industrious. We are very pleased.
Pamela Fahey
4 weeks agoStaff Carpet never disappoints. They stand behind their work and always responds immediately. The service is outstanding! Kim Staff treats everyone like family. The best!
JohnDKeyes
a month agoMatt was super to work with and the installation team was efficient and good at their job.
Donna Sturm
2 months agoMy installer did an amazing job!! Alic was my installer and Zach Mast was my salesperson! My only regret is I didn't call them first. The previous installer was a nightmare through a different company. Thank you both Alic and Zach great job!!
Devohna Burks
2 months agoI want to let everyone know what a great experience and what a great installer showed up to my home to install my ceramic tile backsplash. Sean McGuire did a fantastic job and was As Nice of a person as I have met. Staff installers rather it be floors or tile have been A+ in my book. I highly recommend staff carpeting and the people they have doing the installations
Claudia Warren
3 months agoThe staff are great to work with - very knowledgeable and accommodating. Installations are perfect. Happy to be a returning customer
espstorm
3 months agoStaff carpet is a wonderful place to do business- Kim bends over backwards to make the customer happy. Her service is 2nd to none and I would recommend them highly. Sandy and I both are big Staff Carpet lovers.
Greg Pettys
3 months agoGeorge Stanton
3 months agoEveryone was very helpful in the store.
Eric Tavender
3 months agoOh man! Matt at Staff Carpet really helped us find the perfect flooring and when it came to the install, the crew did and amazing job. our floor is so flat and smooth. complete upgrade from what we had before. thanks again Staff Carpet!
Candi
3 months agoExcellent customer service. Zach M. has really gone the extra mile to help us.
Rick McMillen
3 months agoWe really appreciated the time and care Jason McLaughlin took with us. He did a great job. Kind of reminded me of my grandpa.
Martin Tintori
3 months agoGreat working with Matt from Staff and carpet looks great
Constance O'Sullivan
4 months agoStaff Carpet is an excellent place to buy carpet. I have used them for many years. Their staff is wonderful and the installers are fantastic. Great company, locally owned. Zach Mast was so helpful to me.
Elaine Nessler
4 months agoStaff Carpet is reliable and does excellent work. Very pleased with their work.
John Reilly
4 months agoMost excellent
Keith Lillico
4 months agoLori Smith
4 months agoKathi Lambie
4 months agoFantastic staff!!
Karri Devlin
5 months agoWe experienced great customer service with knowledge to help us make the perfect decision about carpet for our bedrooms.
peggy goone
5 months agoWe had Staff install luxury vinyl flooring. There was a problem with materials that were provided from one of their vendors and we had to have them come back to reinstall the flooring. It was not an easy job, but our installer, Timothy and his team were great. They worked very hard, cleaned up after and did a great job. I would ask for him on any future jobs that I might have. Also, Jason, from Staff was very helpful in making sure that the problems were fixed as they should be. Floors look great.
Michael Bushnell
6 months agoRita Luhtala
6 months agoDeb Turley
6 months agoOnce again I had a great experience with Staff Carpet in choosing my luxury vinyl flooring. I want to thank Jason, Paige and Matt for all of their assistance once again. Definitely recommend Staff Carpet.
Jacksyn Geiser
6 months agoI had a great experience at Staff Carpet. The sales and design team made the process very easy and stress free. Excellent communication, attention to detail, and follow through. Would recommend!
Kris Neuman
6 months agoAlways had a good experience with Staff. Used them many times, over and over. Zach always takes good care of me.
Mark Zeigler
6 months agoFast service, quick turnaround and the best prices I found anywhere in town Kim Staff has it together. I’ll tell you that.
Heidi Daly
7 months agoKim and her team are amazing! I was very indecisive and unsure of what we needed. Kim came by the house, asked about our lifestyle, gave me options and let me know what she thought would best serve our family. She could not have been kinder or more patient with me! The installers communicated well with me to let me know when they would be there and when they would be done over the 2 day install. And the finished job looks amazing. I wish I would have had Kim help me figure this out years ago!
theresa fulton
7 months agoGreat experience getting flooring for my kitchen from Staff. They were able to source a VCT from Tarkett which is typically installed in high traffic spaces (hospitals, restaurants, etc). The flooring matches the mid century aesthetic of my home, and no doubt will hold up beautifully over time. The install team waws very professional and did a great job cutting the tiles and placing them perfectly (Thanks Travis and and team!). Thanks so much Staff for taking this project on and ensuring I had a great product at a great price for my home. I've received so many compliments on it already!
Michael Anaya
7 months agoGreat place
Jason Fuller
8 months agoAll the Staff, especially Zack M. explained everything we needed to know about carpeting and underlay options. Timothy and his crew did a great job on the install. Showed up on time and did a great job, especially job on the stairs. Great value and would highly recommend them to anyone !
Barbara Krueger
10 months agoAnother successful experience with picking out the best flooring! Zack Mast is awesome to help you! Makes it quick and easy!
Michael Winters
10 months agoAppi Preusen
12 months agoKim and Staff were all very helpful! They took their time and helped me pick out the perfect flooring. Alec did a great job installing the floor. He even had to come back a few times to fix the floor where it had gotten scratched by other workers in the house. He did an excellent job. I am very pleased with my floor and the help and service I received at Staff.
Kathy Schoonover
one year agoWords do little to express how happy we are with the entire crew at Staff Carpet. From our salesman Zach Mast to the installation team of Wyman and Jimmy, we are forever grateful for their assistance, by turning lemons into lemonade for us! Of course we must praise Staff management/ownership for stepping up and taking care of us, the customer, when we had a Warranty issue that did not have a positive resolution from the manufacturer. We will always highly recommend Staff to our friends and neighbors for all of the flooring needs!
Katie Bussing
one year agoHighly recommend! Great customer service. Kim helped me pick out the tile for my new bathroom, and I absolutely love it. Also helped me with furniture for my new house, which I love as well. THANK YOU KIM!
brandi strader
one year agoWe recently remodeled our home and Staff Carpet did a phenomenal job helping pick a beautiful hardwood floor, kitchen backsplash and laundry room backsplash. The installation teams were experts at what they did and were always kind and cleaned up when they left for the day. Kim and team always ensured a beautiful room when it was complete! Thank you for all you did!
Seth Deibert
one year agoIt was the easiest buying experience I’ve ever had. I dealt with Zach over the phone. In minutes we had what we wanted for the right price and an install date scheduled! I’d recommend Staff Carpet!!!
John Z
one year agoPurchased our new floor from Zack Mast. He is great to work with and he helped us find the flooring that worked the best for our application.
Melissa Cook
one year agoI highly recommend Staff Carpet. They are a valued trade partner of mine and always go out of their way to exceed expectations. I appreciate my salesman Zach Mast immensely. He really cares about his clients and makes sure we are taken care of - even on his days off. Thanks to Zach and the entire Staff team!
Courtney Wilbern
one year agoLove my floors from Staff Carpet! Kim was so helpful when pulling together colors and style to achieve the look I envisioned. Loved my experience !
Natalie Price
one year agoI am so grateful for Staff Carpet and for Kim Staff's leadership. Kim is brilliant and helped us find the perfect flooring for our home and our family's needs. It was so evident she had our best interests at heart at every step. The install team of Alic, Chase, and Brandon were so diligent, polite, and great at communicating with us during the process. Words aren't enough to express the value Staff added not just to my home, but to my life by making the process stress-free during a busy season. Everyone was so kind and the finished product is stunning. I absolutely love our floors and Staff has both my trust and my business for life!
Abigail Buoy
one year agoWe were very happy with Staff Carpet during our bathroom remodel. The service was wonderful. Everyone who worked in our home was respectful and really nice. Communication was so easy and we always knew exactly what was going on. We love the work they did and completely love our new bathroom!
Jennifer Snyder
one year agoReplaced all of our flooring on the main floor in our house a few months ago. The end product is beautiful, communication was great, started on the day they were supposed to, and I was so appreciative that the railing was strategically removed while my kids were away so we didn’t have any injuries.
Rodney Hollenstine
one year agoKim and her staff’s attention to details and their commitment to providing excellent customer service makes Staff Carpet the place to go in Springfield when remodeling or building a new home.
Alison Rinaberger
one year agoI couldn’t have asked for a better experience when building our new home! Kim and her staff went above and beyond to make sure that everything in my new house was “how I imagined it”. From the design help, to the installation everything was seamless!! I can’t recommend Staff carpet enough.
Greg Matthews
one year agoStaff Carpet’s staff is by far the best to work with! They handle it all, from demo to installation! The girls do the best with helping pick things out! You won’t find better service anywhere in the area!
Molly Delich
one year agoWe just wrapped up our new build last month. I tell everyone that out of all the sub contractors we used for this build.. that Staff blew everyone out of the water in so many ways. We had Staff tile our kids bath, our master shower, a dog bath and our kitchen backsplash. Oh I almost forgot.. our master closet they not only designed but installed as well. Every single employee was exceptional. Their communication is unlike any other contractors. They show up when they say, they work all day(iykyk), they are insanely personable, and efficient while being so incredibly meticulous. I personally reached out to the owner Kim to tell her that her employees are unlike any others in the construction world. She should be so proud to have these men on her team! I feel like it’s rare these days to find people with a true work ethic and every single one of them had just that. Kim herself is always managing the jobs when they’re happening and is unbelievable when it comes to customer satisfaction. She goes above and beyond. I truly can’t say enough good things about Staff. We will forever be customers. Thanks for making our home beautiful and being so great to work with!
Joan Golemon
one year agoRemodeled a kitchen, master bath, bedroom and living room. Very professional, helpful and the work done was amazing. Our tile looks awesome as well as all the flooring done. Kim helped me from start to finish and I couldn’t be happier.
Ronald Ebbert
one year agoHad new dog friendly carpet delivered and installed today and I can not say enough about the installer, Paul Roth. It was better than watching TV, he made it look so easy and his movements were never wasted. Impressive. The carpet totally changed the look of the room, turned out that well. Thanks ZS for your help and my constant changing installation dates but between you and Paul, all is good. I got more floors!
Ali Farmer
one year agoStaff carpet made all of our flooring dreams come true!
Phillip Walker
2 years agoMindy Kokaz
2 years agoMy installer, Timothy Beckham and his team were wonderful! They worked very hard, cleaned up after and did a great job. I would definitely recommend them. My floors look great! My sales man Zach Mast was also great.
Lawrence Wagy
2 years agoCasey Constant
2 years agoWe bought our floors from staff carpet when building our house 4 years. Ago there were what appeared to be some manufactured defects and when we brought this to Kim’s attention she immediately began to rectify the situation and find solutions. She gave us a full credit toward upgraded flooring. We could not be happier about how she handled the situation. Whether you are building a new home or upgrading your flooring we would absolutely recommend Staff Carpet!
Meggan Bird
2 years agoStaff has taken care of me with my last 2 homes. I couldn’t be happier with their service. The owner Kim has amazing customer service and has become part of our family.
jane rebbe
2 years agoGetting the carpet ordered was simple and quick our salesman Zack was great!! When it came to the installment also a great job from Tim and his crew they were more than great!! They were efficient and paid attention to detail, I would request them the next time we put in flooring five stars all the way!
Emily Lewis
2 years agoWe have had the pleasure of working with Kim and her team at Staff Carpet on a few occasions. For this most recent occasion it was finishing the flooring in our restaurant. The first time around we simply purchased the flooring and then installed ourselves and the 2nd time around we decided it would be best to let the professionals do it. AMAZING. We were so blown away. Not only were the two gentlemen so incredibly kind and just all around professional- they were so fast and talented! We were in shock at how quickly they accomplished the job and that it was just FLAWLESS. I so wish I would’ve had them install the first time around because it’s so worth it. The flooring just looks amazing all around though. We were impressed with the selection, customer service, and just our all around experience. I highly recommend Staff Carpet for all flooring needs!
MK Garner
2 years agoWe had a great experience with the team from Staff (Zach) and also the installers (Tim & team). Aaron helped answer all of our (many) questions and the purchase process was seamless. When it came time for both installs, Tim’s team was so helpful and skillful. The floors look awesome and we are very happy. Thanks to all! (We will post an update in a year or so.)
Jane Evans
2 years agoBev Nienhiser
2 years agoKim and staff were wonderful to work with when we built a new home. They treated our project as their own, with great suggestions, designs and any help, any time we needed. Their products are superior quality and installers are the same. I’d give 10 STARS if it were an option!
Lindsey Hensley
2 years agoKim went above and beyond to help us with picking out the perfect flooring and furniture for our home! She was so fast and thorough throughout the entire process.
Crista Gebhardt
2 years agoKim and her team go above and beyond! We’ve worked with them on both Commercial and Residential and you won’t find better service. No matter how big or small the project is, Staff Carpet can handle it all.
njj ghh
2 years agothey are fantastic, thanks 🙏🏻🙏🏻🙏🏻
Levin
2 years agoNo Returns: Staff Carpet sells great products and their staff is very friendly. The problem is that they do not allow returns. We ordered tile for a bathroom floor and shower, and ended up with extra boxes. The good news is that Staff Carpet gave us free grout in lieu of refunding the extra tile. Although they did right by us, I felt it necessary to educate the public about their no return policy. We did not order from a catalog. We ordered from floor samples, and we were never told that sales were final until we attempted to return extra boxes of tile at the end of the project. Our next big project is to replace all of the hardwood floors in our entire house. I had planned on purchasing from Staff Carpet because I do try to support local business. But there's no way I can purchase flooring from Staff Carpet knowing I must measure perfectly and install floors throughout an entire house without making mistakes. Way too stressful and impossible for a weekend warrior like myself. When I have saws running and I'm covered in grime and knee-deep in a project, I need extra materials on-site. I can't be running back and forth to the store constantly. If you want to purchase floors and pay to have them installed, I'm sure Staff Carpet is a great choice. For Do-It-Yourself weekend warriors like myself, I'd suggest the big box stores.
Todd Hooker
2 years agoT Hook
2 years agoJohn Gilbert
2 years agoGail mayer
3 years agoI love our local Staff carpet. They did an excellent job a few years ago when I re-did my kitchen. I recently needed to make my house safe for my dog after surgery. The staff was super helpful setting me up with mismatched carpet tiles for a discount to help my dog negotiate our house after hip surgery. My dog is making great strides in his recovery since he can walk without worry now. From the salesmen that helped me to the warehouse staff, service was great even though I wasn’t there for a big job. Thanks Staff carpet.
Madison Pierce
3 years agoWe have had such a positive experience at Staff Carpet. Kim was very patient, listened to our needs/wants, explained everything and kept us up to date with our order. We love our new flooring in our house! We will use Staff carpet again. Highly recommend!
Andrew Harby
3 years agoSuper easy process from start to finish!
Roger Sturgeon
3 years agoNatasha Lawson
3 years agoJust when I thought great customer service was a thing of the past, I had the good fortune of dealing with Kim Staff and her amazing staff. I have so much positive feedback to share that I swear this review can turn into a monologue or handbook on how to treat customers. I replaced ALL the flooring in my home with hardwood and tile with the exception of the bathrooms and it was a huge undertaking. I can’t not express enough how “you get what you pay for” rang true throughout this experience. Special thank you to Kim Staff and Paula for your patience, guidance and service. - Natasha
Joshua Stuenkel
3 years agoKim and the staff were extremely helpful through the entire process. This is the fourth house I have put Staff flooring in and they continue to provide the highest quality flooring at the best price. The customer service during the installation was amazing!
Matisse Morrison Sr.
3 years agoBrandon Santini Official
3 years agoFriendly people and great customer service! They made shopping for new vinyl flooring very painless.
byron williams
3 years agoClint Patterson
4 years agoKim and her team helped us considerably on an entire home renovation during the pandemic. There literally wasn't a room that they didn't help improve. Kim is knowledgeable, fair, listens to concerns, does the right thing and goes above and beyond to delivery a great finished product. Great people and will use again.
Carl Sidener
4 years agoGreat service
Rae Martin
4 years agoI was the lucky recipient of a Christmas Wish from WYMG, Staff Carpet and Henson-Robinson. Staff just finished my new kitchen and guest bathroom floors. They did an amazing job!
Bryce Medford
4 years agoGregg Reed
4 years agochelsea bradford
4 years agoWe are so impressed with Staff Carpet! They will be our first call anytime we need flooring! Kim Staff was incredibly helpful during the entire process. I went in, let her know what I was wanting and I was out the door with a quote and installation appt in probably 15 minutes.
RuthAnn Ellison
4 years agoVery helpfull and polite.
Kelly Bartels
4 years agoTim! I call him the "adult" sales guy. He got me! My goofy, quirky and a bit strange personality. He made picking out my remnants fun fun. And talk about patient,...On the more serious side, It's great to buy from a privately owned business rather than a national chain. Keep the economy local. Come here, it's worth it.
shelly hoefer
4 years agoAwesome people! So helpful! Love this place
Bree Dodd
4 years agoWonderful experience! Very friendly staff and accommodated all needs
Rod Remolina
4 years agoSuper friendly and knowledgeable staff. Found a great product at a great price. Ask for Chase. He is awesome.
Ally Kelley
4 years agoStaff Carpet did the flooring and tile work for our entire house. Kim helped us narrow down the endless options and had some great design ideas. Very happy with the results. Staff was easy to work with, friendly people, and I’d use them again.
JASON LEMAR
4 years agoNeeded some carpet for the basement family room. Tim and the Staff group were fantastic and friendly. Quick professional service!
khris woods
4 years agoIts where I get all my carpet hardwood and vinyl flooring Zack mast is the man!
Jenny Wyzard
4 years agoMadison Hannah
4 years agoTim was super helpful getting my flooring project started! The process has been fun and easy!
Miranda Scott
4 years agoExtremely helpful staff! No pressure to buy. Thank you for all of your help.
Brad Patterson
4 years agoSuper helpful and friendly!!
Amy Winters
4 years agoLisa Carroccio
4 years agoGreat service. Love the carpet.
Candace Romaker
4 years agoStaff was awesome. Tim was great to work with!!
MT
4 years agoBeautiful work from start to finish! Great selection of flooring. A special thank you to Kim, Zach and Colin!
V. Hen
5 years agoHighly recommend staff carpet! Our experience in working with staff carpet (Kim) on our master bath remodel was such a great and positive experience from start to finish! Their dedication to quality service, experience in the field, and wide variety of the latest trends and products is what sold us! In addition to our bath remodel, they also installed three rooms of carpet within our home. Many “THANKS” to everyone at staff carpet for making our home our happy place!
R D
5 years agoVery friendly and helpful staff without being pushy. Took time to listen to what we wanted and then made suggestions.
Alan Franklin
5 years agoWe purchased flooring for a self installed whole home remodel. The staff were easy to work with and John Staff went above and beyond. Loading was easy as we backed our truck into the loading dock and they pallet loaded with a fork lift.
Ron Oller
5 years agoGreat service. At both ends sales and service. Installer did very good job laying carpet. Was friendly and professional. Would recommend them
Cheryl Powell
5 years agoLove this place! Zach is great!!!!
Mark Myers
5 years agoVery knowledgeable efficient and friendly staff excellent products
Henry Humphries
5 years agoKraig Pigarsch
5 years agoLarry McDevitt
5 years agoSorry wasn't what I was expecting. No prices on anything 🤔
Cindy Ridgeway
5 years agoGreat prices and the service is point on
Robert Fox
5 years agoColton Romines
5 years agoChristie Matthews
5 years agoFrank Watts
5 years agoMark Miller
5 years agoMarianne Zarndt
5 years agoKim is the best! I can always find what I need at Staff Carpet. Great selections and deals!
Cynthia Jenkins
5 years agoBabyShark Doodoodoodoo
6 years agoMatt was very helpful and although I was getting samples and information for my in-laws, he took the time to answer all of my questions. A great selection and friendly staff!
Colleen Kirr
6 years agoMy husband and I have had the pleasure of working with Kim and Hayley to pick out all the floor and tile for our dream home. They have been an amazing duo to work with and have made all our ideas come to life. Not only were they amazing during the selection process they have been amazing with all the steps ever since. We have not met one person that was not friendly or helpful either in the showroom or over the phone. You cannot go wrong with Staff Carpet.
Keely Hunter
6 years agoDennis Schneider
6 years agoVery friendly and knowledgeable staff....they are Awesome !!!
Angie Zentgraf
6 years agoTom Jennings
6 years agoBADASS - HELLHOUND
6 years agoAdan Flores
6 years agoGood quality
Patrick Gilbert
6 years agoGoldie Walls
6 years agoZack was excellent very knowledgeable and very helpful for me
Sue Bubert
6 years agoSherry L. Gray
6 years agoFriendly, courteous, knowledgeable and good price.
Joshua Lane
6 years agoEddie Simpson
7 years agoAlways find the flooring that I like.
Michael Reed
7 years agoFound our flooring and wall covering for our bathroom.
Jessica Shaffer
7 years agoChris Kreider
7 years agoIan Born
7 years agoGreat staff
Martin Piatchek
7 years agoKen Schrock
7 years ago. Polite and experienced people and get you loaded up and on your way
Linda Mckinney
7 years agoAshton Hidlebaugh
7 years agoTim Rasmussen
7 years agoGary wasilewski
7 years agoLocal family business since 1971
Gregory Gontarek
7 years agoGreat service. Worked with us to get what we needed at the time for the budget we had.
Simonne Lashmett
7 years agoNancy Clifford
7 years agoShannon Seaton
7 years agoMichael Doyle
7 years agoGreat place to get all your flooring needs and then people who work there are always awesome.
K Alnory
7 years agoAfter checking out carpet at other places like Lowe's & Menards I ended up buying from Staff Carpet. The selection is good-the customer service is great-except one thing which I'll get to in a minute.. Knowledgeable sales people and they let me take home their sample boards to see how the carpet would look at my own home helping made to make decisions. I recommend doing this as the carpet looks very different in my home then it did under the fluorescent lights in the store. The only problem I had really.. When I finally decided on a carpet that they happen to have in stock. The installer that I have- I have my own people so I didn't use theirs.. asked if he could pick up the carpet the next day. They told him they couldn't cut 20 feet off of a roll in 24 hours! WHAT! I had to schedule my installer 5 days until Monday to pick up the carpet because they wouldn't cut 20 feet off a roll for me the next day. Maybe they're busy but, it seems to me that 24 hours is plenty of time to cut 20 feet of carpet off a roll and give it to my guy. I don't know if this is because they were not happy that I wasn't using them as the installer? But I found that to be unacceptable. All in all the carpet looks beautiful. I got a high grade nylon stain protected carpet, at a clearance price, for whatever reason maybe it was an Overstock or an over order idk but good for me! 2.07sq ft for a carpet selling for 3.09-3.59 So good deal! Looks great..I think so anyway
Alexis B
7 years agoDan Nudo
7 years agoDonald Vinlove
7 years agoVery helpful
Mike Felix
7 years agoI worked with Jeremy Bailey and Zach Mast and had a very good experience resulting in my purchase of flooring. Would not hesitate to go back!
MacKenzie Sullivan
7 years agoCraig Jennings
8 years agoGot a great deal on carpet tiles for my basement. Zach was very helpful and I spent less than half of the budget I had planned on spending!
Cindy Hoyt
8 years agoVery nice store and Jason M. was very helpful
Debbie Kibler
8 years agoLacy Barnett
8 years agoWe built a new home and purchased all of our flooring from Kim Staff at Staff Carpet. She made our home building experience great from start to finish. Not only is Staff's pricing extremely competitive (I did check that out) but there's no price tag on the service we received. Kim reached out to us asking if she could come see our flooring after it was laid to make sure it was laid perfectly and that we were happy. I was a pain and even had my entire upstairs flooring switched out after the boxes of flooring had already been delivered to my home and with a smile on her face never made me feel like I was a bother. There is nowhere else that I would even consider going in the future for my flooring/tile needs other than Staff Carpet.
Wesley Hayes
8 years agoMolly Everitt
8 years agoI could give everyone a nice lengthy essay about how it's so nice to buy local, help out Springfield's growing community, and elaborate on the amazing customer service you receive at Staff Carpet. All of it is so true. However, my review goes towards the amazing family ethic the management at Staff Carpet has. Staff Carpet hired my significant other back in early 2016. During the last year I lost both of my parents. One parent was lost within his first 90 days. Staff Carpet always been so supportive of our families losses. I've never had to worry about my significant other not being able to be by my side during the hard times. But that is not all. Staff Carpet has graciously offered love and support. They have always reached out to our family to extend a helping hand if needed. A business like Staff Carpet is so rare. You will not find their hospitality anywhere. When you buy from Staff Carpet you are not only getting the best deal around, you are also supporting a team who holds everyone's best interest at heart. So every time you walk on Staff Carpet flooring, you know you're being supported by an amazing team.
Herb Blackaby
8 years agoGreat place for all your flooring needs.
Amy Vincent
8 years agoThey gave Teachers/Educators free carpet for our classroom. Thank you so much for doing so!
Anna Richard
8 years agoI have received excellent service.most of the times have came in there..very helpful,staff
Nathan B
9 years agoKnowledgeable staff and great stocking selection.
David Dodson
9 years agoGreat Staff
Tyler Henderson
9 years agoCharley-James Stokes (CJ)
9 years agoDecent selection.
Tammy Hearn
10 years agoThis is our second occasion to use this local family owned store. Both experiences were wonderful. The "staff" at Staff provided us wonderful, quick, responsive service. I rarely purchase flooring, but I find them to have very economical solutions to offer and wonderful customer service. Keep up the great work.
kevin Wiegman
11 years agoWe are brand new to the Springfield area and didnt know anybody. Our Realtor recommended we check out Staff Carpet as our new house needed carpet and hardwood. We could not have been happier in our decision. The staff there are very nice and knowledgable. Especially Kellen who really helped us make our decisions. Their prices cannot be beat anywhere!!! The installation was perfect. We really appreciate all their help!! We will be going back there again when we need flooring!!! The Pattons

